Looking for your device's serial number?
Our page is here to help you quickly and easily locate it. Whether it's your heating appliance, heat pump, or any other equipment, we will guide you to find the valuable serial number you need. Simplify your search and get the necessary information in no time!
Device identification is done through the commercial reference and the serial number printed on the label located on the rear side of the device.
Example: Serial number (SN) is 2203242
Commercial reference: NEN3373TCEC
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Device identification is done through the commercial reference and the serial number printed on the label located on the rear side of the device.
Example: Serial number (SN) is 2203242
Commercial reference: NEN3373TCEC
The serial number of heat pumps (outdoor unit) is indicated on the nameplate located on the back of the heat pump.
The serial number consists of 9 digits. We recommend noting it and mentioning it when contacting our technical services.
The serial number of the Premium+ controller is indicated on the nameplate located on the exterior below the controller.
The serial number of the Orium controller is indicated on the nameplate located on the exterior below the controller.
The serial number of the DS170 controller is indicated on the nameplate located on the back of the boiler and also with a reminder on the front above the red tap.
The serial number of the Z1 controller is indicated on the nameplate located on the exterior on the right side of the controller.
The serial number of the ZéPAC controller is indicated on the nameplate located on the exterior on the right side of the controller.
The serial number of EDEL is indicated on the nameplate located on the back of the heat pump water heater and also with a reminder on the front.
The serial number of the Pulsating Boiler is indicated on the nameplate located under the control panel.
The serial number consists of 13 digits.
The serial number of the Lélia+ Boiler is indicated on the nameplate located on the exterior below the boiler.
The serial number of the Gialix water heater is indicated on the nameplate located on the exterior below the boiler."
