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ELECTRIC RADIATORS
HOW TO CHOOSE?
USE AND ADJUST
TROUBLESHOOTING
WARRANTY
HOW TO CHOOSE?
The cable section used for the connection
What protection should I choose for my device ?
Can I install a horizontal radiator vertically ?
Controlling all radiators with a wall thermostat
To control my electric radiator with a programmer
Can I install my devices myself ?
What is a soft heat radiator ?
The difference between a cast iron and ceramic heating element
What is an inertia electric radiator ?
What is a convector ?
Does an inertia appliance allow for savings ?
How to save money with electric heating ?
Replacing a bi-junction device with another bi-junction device (DB1/DB3)
Replacing a bi-junction device with a standard radiator
The Different Types of Regulation for Bi-jonction Appliances
What is a Bi-jonction appliance ?
What type of radiator should be installed in a bedroom ?
Where should I place my radiators in my rooms ?
How much heating power should I install in my home ?
What type of radiator should be installed in a living room ?
USE AND ADJUST
How to use my Nativ radiator
How to manage my radiator when I go on vacation
What comfort temperature should I set on my radiators ?
What should I do with my radiator in summer ?
Room temperature different from radiator temperature
What is the absence detection function ?
What is internal programming ?
Native control interface: Set my setpoint temperature
TROUBLESHOOTING
My radiator is stuck on Frost Protection mode, what should I do ?
The radiator is not following the commands from my programmer.
The screen is unresponsive to actions taken on the buttons.
My radiator is warmer at the top, is that normal ?
Is my radiator very hot on the front normal ?
My radiator doesn't emit any heat, what should I do ?
My radiator is heating continuously, what should I do ?
WARRANTY
What is the repair time ?
The warranty period for a product returned from repair
What is the warranty period for spare parts ?
The warranty period for a product exchanged within the scope of after-sales service.
Customer service, what is the delivery time for a device ?
Where to find an installer?
Can't find the answer to your question?
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