My application indicates that a module is unreachable.
-
A module becomes unreachable when it loses connection to the network and fails to restore it. Generally, this issue is temporary.
If the problem persists, here are some solutions to try:
1. Adjust the setpoint in the room where the radiator is located. This may help restore communication quickly.
2. Remove the module from the radiator, wait a few seconds, then reinsert it. This will restart an initialization phase.
3. If this does not resolve the issue, add the module back to your installation as a new product by following the usual steps. this link.
These questions might also interest you
Connecting the intuis connect module to the internet.
How do I reset my Intuis Connect Module ?
Configure a new intuis connect installation ?
What is a manual setpoint ?
Operation of My Radiator with Module in Connected Mode
How to use your radiators in connected mode ?
Installation of intuis connect modules with Netatmo
Delete my intuis connect account data?
The indicator light on my module is not flashing in white.
My radiator doesn't appear during installation ?
How to add a new intuis connect module?
Installing an intuis connect module that hasn't been recognized
To find the MAC address or serial number of my product?
Can I configure the Intuitiv solution myself ?
Remove an Intuitiv module from my App and my home.
Why do my radiators need to be updated ?
