To find the MAC address or serial number of my product?
To find the MAC address of an Intuitiv module directly on the module
- Remove the module from its location.
- At the back of the module, look at the next 6 characters after the "g" under the QR code.
To find the MAC address of an Intuitiv module in the App
- On the main screen of the Muller Intuitiv with Netatmo application, press the
or
icon and then Manage my home.
- Select the relevant room, then the radiator containing this module.
Use the Identify button to determine exactly which module it is if there are multiple in this room. - The MAC address consists of the last 6 characters of the radiator's serial number.
To find the serial number of the master module
- On the main screen of the Muller Intuitiv with Netatmo application, press the
- Select the Wi-Fi-connected relay module
- The serial number is located in the information.
These questions might also interest you
Connecting the intuis connect module to the internet.
How do I reset my Intuis Connect Module ?
Configure a new intuis connect installation ?
What is a manual setpoint ?
Operation of My Radiator with Module in Connected Mode
How to use your radiators in connected mode ?
Installation of intuis connect modules with Netatmo
Delete my intuis connect account data?
The indicator light on my module is not flashing in white.
My application indicates that a module is unreachable.
My radiator doesn't appear during installation ?
How to add a new intuis connect module?
Installing an intuis connect module that hasn't been recognized
Can I configure the Intuitiv solution myself ?
Remove an Intuitiv module from my App and my home.
Why do my radiators need to be updated ?
